ISHI Onsite Frequently Asked Questions
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General Information
Registration Hours:
October 25, 2026 7:00am – 2:00pm
October 26, 2026 7:00am – 5:30pm
October 27, 2026 7:00am – 4:00pm
October 28, 2026 8:00am – 4:15pm
October 29, 2026 8:30am – 1:00pm
WIFI Information:
WIFI is available throughout the Rhode Island Convention Center using their standard network.
Mother's Room:
A dedicated room for nursing mothers can be located on the fifth floor of the Rhode Island Convention Center. Please check in at the ISHI registration desk for the key.
Parking at the RICC:
If you’re driving, RICC parking runs $8 for the first hour up to a $25 daily max, plus 7% RI sales tax.
Meal Information:
Meals included with standard registration fees are:
- Tuesday – Wednesday: Breakfast (7:15-8:30am) and Lunch (timing varies)
- Thursday – Breakfast (8:00-9:15am)
Meals will be located in the Exhibit Hall.
Workshop Meals:
Included meals provided with workshops will be available outside of the workshop room.
Sunday workshops
- Full-day workshops | Breakfast and lunch included
- Half-day workshops | Breakfast OR lunch included
Monday workshops
- Full-day workshops | Breakfast and lunch included
- Half-day workshops | Breakfast OR lunch included
Thursday workshops
- Lunch included
New This Year - ISHI Merchandise!
For the first time, ISHI merchandise will be on sale in the exhibit hall Tuesday through Thursday during exhibit hours. We accept credit cards only, and all sales are final. Quantities are limited!
Networking Events
Welcome Reception:
The Welcome Reception will be held on Monday, October 26 from 5:00-6:15pm in the east and west pre-function space outside of the Ballroom on the 5th floor. Two drink tickets are included with your conference materials. A conference badge is required to enter and can be picked up from the Information Desk until 5:30pm. Attire is casual.
Wednesday Night Dinner Event at Gillette Stadium
Wear your sports team’s colors or a jersey of your favorite team! The Gillette Stadium event will include dinner and is in a covered, indoor area. Travel time to the stadium is approximately 45-60 minutes. A few details will save you a trip back to the hotel.
- The stadium only allows a 12″ x 12″ x 6″ clear bag or 4.5″ x 6.5″ clutch.
- There is no self-park option, so all attendees must use the provided transportation.
- Badges are required to ride the bus, which will pick up and drop off from the convention center.
Guest Passes for the Gillette Stadium Event
Guest passes are available to purchase for the off-site event on Wednesday evening for a cost of $325 per pass. Guest passes can be purchased and picked up at the Information Desk until Wednesday at 4:15pm. All who wish to attend are required to wear their conference badge to be admitted to the event.
Exhibits & Posters (Exhibit Hall A-C – Level 3)
Exhibit Hall Hours:
Booth Set Up:
Monday, October 26 | 10:00am – 4:00pm (badge required)
Show Hours:
Tuesday, October 27 | 7:15am – 5:30pm
Wednesday, October 28 | 7:15am – 4:45pm
Thursday, October 29 | 8:00am – 11:12am
Tear Down
Thursday, October 29 | 11:12am – 4:00pm
Exhibitor Assistance:
For questions regarding lead retrieval, visit the Cvent booth in Exhibit Hall A-C. Freeman can also be located in the exhibit hall and can assist with questions regarding booth set-up and shipping. Please contact Kaylanie Story if you require additional assistance.
Poster Questions:
Poster presenters are encouraged to set up on Tuesday, October 27 from when the exhibit hall opens and to leave posters up for the duration of the conference.
Odd numbered posters will be presented on Tuesday, October 27th from 3:30-5:30pm and even numbered posters will be presented on Wednesday, October 28th from 2:45-4:45pm. To locate your poster number, download the Eventmobi app and search for “ISHI 37”.
T-Shirt Booth Info:
Conference t-shirts can be picked up in the Exhibit Hall during exhibit hours Tuesday-Thursday. T-shirt sizes are not guaranteed and are first come, first served. Your t-shirt coupon can be found in your conference materials and must be redeemed to receive a shirt. One shirt per person.
Additional Information
Future Locations:
ISHI 38 | 2027
- November 1-4, 2027
Gaylord Pacific Resort & Convention Center | Chula Vista, California (just south of San Diego)
ISHI 39 | 2028
- October 23-26, 2028
Gaylord Opryland Resort & CC | Nashville, Tennessee
ISHI 40 | 2029
- October 28-November 1, 2029
Seattle Convention Center | Seattle, Washington
ISHI 41 | 2030
- October 27-31, 2030
Hyatt Regency | New Orleans, Louisiana
Still Have Questions?
Need help? Seek a friendly staff member who is wearing a staff jacket.